Uninstall sophos safe mode

I'm unsure of what licence we have I installed the installation from the works shared drive so I'm unsure which version it is I installed. When I contacted IT support of which I am they had no idea how to uninstall. As far as I can tell, the file version is: 1. But whoever put it on the shared drive should know. There should be a Sophos icon on the task bar maybe it's hidden and if I'm not mistaken a Sophos program group that provide a link to open the GUI.

I'm not familiar with the Central GUI but I'm sure it has the version information somewhere and the place shouldn't be too hard to find. I'm unsure which version it is. Unfortunately the person that put it on the shared drive isn't in today so I'm unable to talk to them. There's an article for emergency situations though Site Search User. First stop , put as manual, and remove all Sophos services Second kill all Sophos processes Third uninstall all Sophos products.

Zebra Computers is an IT service provider. That should be able to find all the registry entries, files and folders and remove the product cleanly. I don't think any of you have tried these solutions on the latest Sophos Advanced Endpoint Security.

I can tell you - none of those are likely to work. From personal, recent experience and I've been a Sophos partner for years. There is no simple way to remove the software if you didn't or cannot disable tamper protection.

Those products don't work. The methods laid out here don't work. Be prepared if you're going to start using the Sophos product lines. Easy removal is the enemy of the purpose of the product.

Tamper protection wasn't mentioned so I assumed wasn't the issue. I have not had any issues removing Sophos from my environment, but there is a first time for everything.

Try installing that onto the machine to see if it is able to install successfully and clean up the existing Sophos install with a nice new fresh one. Sutibun That tool you linked worked a charm, uninstalled the lot! Thank you so much! Never using Sophos again haha. To continue this discussion, please ask a new question. Get answers from your peers along with millions of IT pros who visit Spiceworks. Hi all I've tried to uninstall sophos on one of our PCs and nothing I can do will get it to go.

We have a bat file from Sophos themselves and still nothing. All the services have gone apart from the hitman pro alert service and the sophos clean service. Anyone got any ideas? Best Answer. Sutibun This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. What do I need to do if I go to the safe mode to change the computer's registry as indicated above but the registry does not allow me to modify the values on it?

Home Security Antivirus How-tos. Sophos Endpoint Defense: Instructions if you are unable to uninstall because of Tamper Protection needs to be turned off.

Which of the following retains the information it's storing when the system power is turned off? Submit ». Max Nihot This person is a verified professional. Verify your account to enable IT peers to see that you are a professional. Sep 25, 1 Minute Read.